Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at mark@veteranop.com. Upon approval, we will provide a return shipping label and instructions.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Exceptions / non-returnable items: Custom products (special orders or personalized items) cannot be returned. Sale items and gift cards are non-returnable.

Exchanges: The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

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Return & Refund Policy