Shipping Policy

Thank you for shopping with Infidel Apparel. Because every piece is made to order in the United States, your order goes through a short production phase before it ships. This policy explains exactly what to expect from the moment you place your order until it arrives at your door.

Processing Time

All orders are processed within 2-5 business days after the order is placed. Orders placed on weekends or U.S. holidays begin processing on the next business day. During peak seasons (such as Veterans Day, July 4th, and the December holidays), processing may take a few additional days. You will receive an email confirmation as soon as your order is placed, and another as soon as it ships.

Production Time

Each item is printed on demand specifically for your order. Production typically takes 2-7 business days after processing is complete. Because items are not mass-produced in advance, this ensures the highest print quality and avoids overproduction waste. The total time from order to delivery is therefore processing time plus production time plus transit time.

Shipping Rates & Delivery (United States)

We offer flat-rate standard shipping within the United States for $6.99 on all orders under $75. Orders of $75 or more ship free. Standard U.S. transit takes 5-10 business days after your item leaves the production facility, depending on your location. We do not currently offer expedited shipping options.

International Shipping

We ship internationally. International shipping rates are calculated at checkout based on your destination, package weight, and the carrier's rates. International transit times vary by country and typically range from 7-21 business days after shipment. Please note that international orders may be subject to customs duties, taxes, or import fees levied by your country, and these charges are the responsibility of the customer. We are not able to declare shipments as gifts or understate their value.

Order Tracking

Every order ships with tracking. Once your order ships, you will receive an email containing your tracking number and a link to follow your package's journey. Please allow up to 48 hours after receiving your tracking email for the carrier to scan the package and update the status.

Shipping Restrictions

At this time we are unable to ship to P.O. Boxes, APO/FPO military addresses, or U.S. territories via our standard carriers. Please provide a physical street address at checkout. We are also unable to ship to freight forwarders or reshipping services. If your order is undeliverable because of an incorrect address provided at checkout, the package may be returned to us and you will be responsible for the cost of reshipping it to a corrected address.

Carrier Delays

Once your package is handed to the carrier, transit is out of our hands. We are not responsible for delays caused by the carrier, weather, or customs. If your tracking shows no movement for more than 10 business days, contact us at support@infidel.me and we will open an investigation with the carrier and make it right.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at support@infidel.me within 14 days of the expected delivery date. We will file a claim with the carrier and arrange a replacement or refund. Please keep the original packaging and any photos of damage — they help us resolve the issue quickly.

Questions?

If you have any questions about this policy or your order, reach out any time at support@infidel.me. We are a veteran-owned brand and we answer every message personally.